A Message from a Rick Mosley Hair Customer…

A Color Correction Battle – and WIN!

My perfect highlights

My perfect highlights

For six years I did not highlight or color my hair. Then one day I realized it was time and I was ready to lighten it up just a little with a few blended blonde highlights. Easy, right? Or, so I thought…

My hair-coloring nightmare took me to four different salons in Central Iowa for appointments and six corrections. My hair went from natural and shiny to stripes of blonde, hues of orange, yellow blonde, and even to light brown. Then one day about six weeks into this hair color ordeal a friend suggested when I next saw someone’s hair that I liked, to just ask them where they got their hair done since it likely is a shop that has good technique and quality, as well as the ability to communicate and interpret what the client wants.

The next day when I was at the grocery store I saw a woman with perfect color. It looked natural, so I asked her where she had her hair done. She told me Rick Mosley Hair, so I called and made an appointment immediately.

At my first visit to Rick Mosley Hair, my colorist was finally able to give me the look I was hoping for – the look so many other colorists in town couldn’t provide. When I stood at the checkout counter after seeing my new hair miracle, I was so grateful that I had to choke back tears. She brought me back to being myself and it was done at a lower price than I expected.

When you go to Rick Mosley Hair, the overall experience is enjoyable. I am treated with respect, and the stylists are genuine and down-to-earth (yet, refined and polite).  I now go to Nicole for most of my services, and she has also provided wonderful, consistent experiences. Everything is perfect, even down to the details at the salon – capes are used to protect your clothing, the lighting is wonderful, the privacy is just right, and they make me feel ready for a night out on the town. Their Aveda products are great, yet not pushed on you. To sum it all up, I am relaxed and confident when I’m at Rick Mosley Hair.

The hair ordeal I described was two years ago, and I continue to return to this salon because not only did my impossible color mess get fixed, but the colorists at Rick Mosley Hair are able to consistently maintain my color and look. The salon meets me where I am financially. They listen to what I want and are able to decipher what I want from what I said – every time!

Rick Mosley truly cares for his employees and his clients. He invests in the education of his hair designers and color specialists. And, his team is natural at customer service. Thanks to the Rick Mosley Hair team. I am a client for life!

Joleen (a client for two years)

 

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